FAQ

FAQ

What are LED neon signs made of?

Our LED neon signs are made from proprietary PVC molding technology, and are mounted on high quality acrylic as backing (unless ordered to other specifications).

Our neon signs produce relatively no heat, unbreakable, energy-efficient, and least expensive compared to traditional glass tube neon.They are much stronger than traditional neon signs.

Do LED Neon signs consume a lot of Energy?  

Our LED neon signs produce relatively no heat, are energy-efficient, and are less expensive compared to traditional glass tube neon. LED neon signs look almost identical to traditional neon ones but are much more flexible which in turn help us get a lot of customisation into your designs. One other important advantage of LED neon signs is that its colours can be changed, and a variety of effects and patterns can be programmed into the product.

Can you use LED Neon Sign Signs outdoor? 

 Yes, we can produce waterproof versions for outdoors events and outdoor permanent installation. Please specify your application when you submit your custom order inquiry or choose it direct on our custom sign product page.

How long do the LED neon signs last? 

 The lifetime of LED light lasts minimum of 30,000 hours. That is equivalent to 10 years if you turn on neon sign for 10 hours per day. This is about 3 times longer lifespan than traditional gas neon signs. Normally if there is a problem it’s usually the transformer that fails, however these are replaceable items and we can supply replacements if necessary if outside of the warranty period. 

Does it require any maintenance?

Not at all. LED is environmentally friendly and maintenance free.

What does the warranty cover? 

 We offer a 12 month guarantee on materials and workmanship on all of our neon signs. However, this does not extend to any damage that may occur as a result of incorrect installation or physical damage during usage.

Do you ship worldwide?

Yes! We can ship absolutely anywhere, and all shipping prices can be seen at checkout before you confirm your order.

Can you use any font or design to create an LED Neon Sign?

Yes, however some fonts and designs work better than others, like script and sans-serif fonts. We will recommend only monoline (equal width) fonts due to the type of tubing we are using. Calligraphy/brush styles can’t be replicated precisely. We are more than happy to advise and assist with your ideas.

Big Signs

In certain instances larger signs need to be cut into two for shipment purposes, this is to avoid any damage during transport. This won't affect the overall appearance of your LED neon sign; when a sign needs to be cut in two we’ll contact you for confirmation, or to explore the possibility of producing the sign in a smaller size.